Privacy Policy

1. Who we are

Vollta is a digital studio specializing in websites, digital products, and web experiences. Our website is vollta.com.br and our operations are based in Brazil.

2. Data we collect

We only collect the data you voluntarily provide through the contact form:

• Name
• Email address
• WhatsApp number
• Project type of interest
• Optional message

With your consent, we use Microsoft Clarity to understand interactions with the pages and Google Analytics 4, loaded through Google Tag Manager, to measure visits, traffic sources, and conversions. These tools may use non-essential cookies and pseudonymous identifiers. Name, email address, phone number, and message submitted through the form are not sent to Google Analytics.

3. How we use your data

The information submitted through the form is used exclusively to:

• Reply to your enquiry and understand your project
• Send a proposal or quote when requested
• Maintain communication while a project is underway

We do not sell, rent, or share your data with third parties for commercial purposes.

4. Data sharing

Your data may be accessed by tools we use internally for project management and communication, such as email and work-management platforms. Microsoft Clarity, Google Tag Manager, and Google Analytics 4 process only authorized usage data under Microsoft and Google privacy practices. These tools operate under their own privacy policies and are selected based on security criteria.

5. How long we keep your data

We keep your data for as long as needed to conduct the conversation or project. After the relationship ends, the information is deleted or anonymized within a reasonable period.

6. Your rights

Under Brazil's General Data Protection Law (LGPD — Law No. 13,709/2018), you have the right to:

• Access the data we hold about you
• Correct incomplete or outdated data
• Request the deletion of your data
• Withdraw consent at any time

To exercise any of these rights, contact us at [email protected].

7. Security

We adopt technical and organizational measures to protect your information against unauthorized access, loss, or improper disclosure. Our website uses HTTPS and the tools we use are assessed for their security practices.

8. Changes to this policy

We may update this policy periodically. When that happens, the last-updated date at the top of this page will be revised. We recommend reviewing it from time to time.

9. Contact

Questions, requests, or complaints related to privacy can be sent to [email protected]. We reply within five business days.